Privacy Policy

This Privacy Policy describes how Plenixa LLC, a California limited liability company doing business as VizMenu(“VizMenu,” “we,” “us,” or “our”), collects, uses, discloses, and protects your information when you access or use our website and software platform (the “Service”).

By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

We may collect information that you voluntarily provide when you:

• Create an account
• Subscribe to a plan
• Request a demo
• Contact customer support
• Communicate with us

This may include:

• Full name
• Business name
• Email address
• Phone number (if provided)
• Billing address
• Account login credentials

Payment information is processed securely through Stripe. We do not store full credit card numbers on our servers.

B. Automatically Collected Information

When you use the Service, we may automatically collect:

• IP address
• Browser type
• Device information
• Usage data
• Pages visited
• Referring URLs

We use this information to improve platform performance, security, analytics, and user experience.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process subscriptions and payments
• Communicate with you
• Improve and optimize the platform
• Maintain security and prevent fraud
• Comply with legal obligations

We do not sell or share your personal information for cross-context behavioral advertising.

3. Sharing of Information

We may share information with trusted third-party service providers that assist in operating our business, including:

• Payment processors (e.g., Stripe)
• Hosting providers
• Analytics services
• Email delivery providers

These third parties are contractually required to protect your information and use it only for authorized purposes.

We may also disclose information if required by law or to protect our legal rights.

4. Data Retention

We retain personal information for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account by contacting us at info@vizmenu.com.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to certain processing

California residents may request information regarding categories of personal information collected and disclosed by contacting us at info@vizmenu.com.

To exercise your rights, please contact us at info@vizmenu.com.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Maintain session functionality
• Analyze traffic
• Improve user experience

You can control cookies through your browser settings.

We do not respond to browser “Do Not Track” signals at this time.

8. Children’s Privacy

VizMenu is not directed to individuals under 18 years of age.

We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy, please contact us at:

info@vizmenu.com